Which of the following is NOT true regarding severity levels?

Which of the following is NOT true regarding severity levels?
A . A Severity Level 1 example includes the inability of the client to access services resulting in a
critical impact on operations
B . A Severity Level 2 examples includes restricted functionality causing the client to be in jeopardy
of missing business deadlines
C . A Severity Level 2 example includes an issue, but the functionality is usable and it is not a
critical impact on operations
D . A Severity Level 4 example includes an inquiry or non-technical request

View Answer

Answer: C

Explanation:

Reference https://www-01.ibm.com/support/docview.wss?uid=ibm10776041