Which of the following is MOST likely the problem?

Ann, a user, is experiencing difficulty getting her IP-based security camera to function at her house after a rain storm that caused a power interruption. The camera has an LED light indicating it has power.

Which of the following is MOST likely the problem?
A . The power interruption caused the camera to malfunction.
B . Ann has a compatibility problem with the camera.
C . A firmware update needs to be applied to the camera.
D . Ann’s Internet connection and wireless router are still down.

View Answer

Answer: D

Explanation:

Ann’s IP-based security camera requires an Internet connection and a wireless router to function properly. The camera has an LED light indicating it has power, which means it is not malfunctioning due to the power interruption. However, the power interruption may have affected Ann’s Internet connection and wireless router, which are still down. This would prevent the camera from communicating with the network and the cloud service that stores the video footage.

Reference: The Official CompTIA IT Fundamentals (ITF+) Study Guide (FC0-U61), page 178.