Which of the following is guidance for creating value streams?

Which of the following is guidance for creating value streams?
A . Start with customer-based value streams.
B . Identify the top-level value streams from components of capabilities.
C . Create an initial set of value streams that map one-to-one to existing capabilities.
D . Include operational levels of detail.

View Answer

Answer: A

Explanation:

One of the guidance for creating value streams is to start with customer-based value streams2. Customer-based value streams are those that describe how an enterprise creates and delivers value for its external customers2. Starting with customer-based value streams can help to ensure that the value streams are aligned with the customer needs and expectations, as well as the enterprise’s value proposition and strategic objectives2. Customer-based value streams can also provide a foundation for identifying and defining other types of value streams, such as internal or partner-based value streams.