Which of the following is a quality assurance tool?

Which of the following is a quality assurance tool?
A . Defining project goals
B. Identifying the root cause analysis
C. Assessing employee efficiency
D. Assessing skill gaps

View Answer

Answer: B

Explanation:

Identifying the root cause analysis. Identifying the root cause analysis is a quality assurance tool that can help to find and eliminate the underlying causes of quality problems or defects. Root cause analysis is a systematic process of asking why a problem occurred and tracing it back to its source.

Root cause analysis can help to prevent recurrence of the same or similar problems, improve quality performance, and reduce costs and risks12