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Which of the following is a condition for matching rules?
Which of the following is a condition for matching rules?
A . Agent domain
B. Assignment
C. Switching
D. Specific case attributes
Answer: B
Explanation:
Reference: https://docs.servicenow.com/bundle/orlando-customer-service-management/page/product/customer-service-management/concept/case-assignment-matching-rules.html
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