Which of the following is a business management strategy originally developed by Motorola, USA in 1986?

Which of the following is a business management strategy originally developed by Motorola, USA in 1986?
A . Quality Circle
B . Waterfall model
C . Lean
D . Six Sigma

View Answer

Answer: D

Explanation:

Six Sigma is a business management strategy originally developed by Motorola, USA in 1986. It is widely used in many sectors of industry, although its use is not without controversy. The Six Sigma approach seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization who are experts in these methods. Each Six Sigma project carried out within an organization follows a defined sequence of steps and has quantified financial targets.