Which of the following is a best practice when configuring maintenance windows?

Which of the following is a best practice when configuring maintenance windows?
A . Disable any glass tables that reference a KPI that is part of an open maintenance window.
B . Develop a strategy for configuring a service’s notable event generation when the service’s maintenance window is open.
C . Give the maintenance window a buffer, for example, 15 minutes before and after actual maintenance work.
D . Change the color of services and entities that are part of an open maintenance window in the service analyzer.

View Answer

Answer: C

Explanation:

It’s a best practice to schedule maintenance windows with a 15- to 30-minute time buffer before and after you start and stop your maintenance work.

Reference: https://docs.splunk.com/Documentation/ITSI/4.10.2/Configure/AboutMW

A maintenance window is a period of time when a service or entity is undergoing maintenance operations or does not require active monitoring. It is a best practice to schedule maintenance windows with a 15- to 30-minute time buffer before and after you start and stop your maintenance work. This gives the system an opportunity to catch up with the maintenance state and reduces the chances of ITSI generating false positives during maintenance operations .

For example, if a server will be shut down for maintenance at 1:00PM and restarted at 5:00PM, the ideal maintenance window is 12:30PM to 5:30PM. The 15- to 30-minute time buffer is a rough estimate based on 15 minutes being the time period over which most KPIs are configured to search data and identify alert triggers.

Reference: Overview of maintenance windows in ITSI