Which of the following is a best practice for identifying the most effective services with which to start an iterative ITSI deployment?
A . Only include KPIs if they will be used in multiple services.
B . Analyze the business to determine the most critical services.
C . Focus on low-level services.
D . Define a large number of key services early.
Answer: B
Explanation:
Reference: https://docs.splunk.com/Documentation/ITSI/4.10.2/SI/MKA
A best practice for identifying the most effective services with which to start an iterative ITSI deployment is to analyze the business to determine the most critical services that have the most impact on revenue, customer satisfaction, or other key performance indicators. You can use the Service Analyzer to prioritize and monitor these services.
Reference: Service Analyzer
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