Which of the following is a barrier to switching providers?

A cloud administrator is reviewing the annual contracts for all hosted solutions. Upon review of the contract for the hosted mail solution, the administrator notes the monthly subscription rate has increased every year. The provider has been in place for ten years, and there is a large amount of data being hosted.

Which of the following is a barrier to switching providers?
A . Service-level agreement
B . Vendor lock-in
C . Memorandum of understanding
D . Encrypted data

View Answer

Answer: B

Explanation:

Vendor lock-in is a barrier to switching providers for a hosted mail solution that has increased its monthly subscription rate every year. Vendor lock-in is a situation where a customer becomes dependent on a vendor or provider for a product or service and faces difficulties or costs in switching to another vendor or provider. Vendor lock-in can occur due to various factors, such as proprietary technology, contractual obligations, data migration challenges, compatibility issues, etc. In this case, the customer may face vendor lock-in due to the large amount of data being hosted by the mail provider and the potential challenges or costs of transferring or migrating the data to another provider.