Which of the following individuals on the Change Control Board (CCB) is responsible for escalating change requests and other issues to a higher level CCB or management?

Which of the following individuals on the Change Control Board (CCB) is responsible for escalating change requests and other issues to a higher level CCB or management?
A . Chair
B . Scribe
C . Member
D . Screener

View Answer

Answer: A

Explanation:

The Chair of the Change Control Board (CCB) is responsible for escalating change requests and other issues to a higher level CCB or management. The Chair ensures that all changes are properly reviewed and approved, and any significant issues that cannot be resolved at the current level are escalated for further consideration.

Reference: ITIL (Information Technology Infrastructure Library) Change Management guidelines, which describe the roles and responsibilities within the Change Control Board, including the escalation process led by the Chair.