Contracts are currently managed by more than 20 contract owners across the organization, each happily managing in their own way. A business analyst (BA) is tasked to elicit requirements for centrally managing software maintenance and license contracts.
Which of the following does the BA need to carry out first?
A . Identify business requirements
B . Identify future state conditions
C . Recommend an off the shelf product
D . Complete an enterprise readiness assessment
Answer: B
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