Which of the following describes how the network administrator can resolve this issue?

A company built a new building at its headquarters location. The new building is connected to the company’s LAN via fiber-optic cable. Multiple users in the new building are unable to access the company’s intranet site via their web browser, but they are able to access internet sites.

Which of the following describes how the network administrator can resolve this issue?
A . Correct the DNS server entries in the DHCP scope
B . Correct the external firewall gateway address
C . Correct the NTP server settings on the clients
D . Correct a TFTP Issue on the company’s server

View Answer

Answer: A

Explanation:

If multiple users in a new building are unable to access the company’s intranet site via their web browser but are able to access internet sites, the network administrator can resolve this issue by correcting the DNS server entries in the DHCP scope. The DHCP scope is responsible for assigning IP addresses and DNS server addresses to clients. If the DNS server entries are incorrect, clients will not be able to access intranet sites.

Reference: CompTIA Network+ Certification Study Guide, Exam N10-007, Fourth Edition, Chapter 4: Network

Implementations, Objective 4.4: Explain the purpose and properties of DHCP.