A technician recently received a written warning for causing a system-wide outage. The outage was a result of an unscheduled patch being manually pushed during production hours.
Which of the following could have MOST likely prevented the technician from receiving the warning?
A . Following corporate procedures
B . Testing before deployment
C . Documenting the findings
D . Establishing a plan of action
Answer: A
Explanation:
Following corporate procedures would have been the most likely factor that could have prevented the technician from receiving the written warning. Following established procedures, such as change management, helps ensure that changes made to the production environment are thoroughly tested, approved, and implemented in a controlled and safe manner, reducing the risk of system-wide outages and other unintended consequences.
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