Which of the following controls should the auditor recommend to avoid similar delays in processing?

During an audit of a branch bank, an internal auditor learned that a series of system failures had resulted in a four-day delay in processing customers’ scheduled payroll direct deposits. The first failure was that of a disk drive, followed by software and other minor failures.

Which of the following controls should the auditor recommend to avoid similar delays in processing?
A . Contingency planning.
B . Redundancy checks.
C . Process monitoring.
D . Preventive maintenance.

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Answer: A