Which of the following Connections is used for integrating Saviynt with a ticketing system?

Which of the following Connections is used for integrating Saviynt with a ticketing system?
A . Service Ticket Connection
B . Ticket Connection
C . Service Desk Connection
D . Provisioning Connection

Answer: C

Explanation:

A Service Desk Connection in Saviynt is used to integrate with external ticketing systems.

This integration allows Saviynt to:

Automate request fulfillment: Access requests created in Saviynt can automatically generate tickets in the service desk system.

Track request status: Saviynt can update the status of access requests based on the corresponding ticket status in the service desk system.

Improve communication: Integration facilitates seamless communication and collaboration between

Saviynt and the service desk team.

Why other options are incorrect:

Service Ticket Connection, Ticket Connection, Provisioning Connection: These are not standard terms

used in Saviynt for service desk integration.

Saviynt IGA

Reference: Saviynt Documentation: The documentation on integrating with Service Desk systems explains the purpose and configuration of a Service Desk Connection.

Saviynt Connectors: Saviynt provides connectors for popular service desk solutions like ServiceNow, facilitating the integration process.