Which of the following artifacts should the project manager have prepared to avoid this situation?

A stakeholder works in a remote location and has not been replying to emails. The Internet service in that location is intermittent, and the stakeholder prefers to be contacted by telephone.

Which of the following artifacts should the project manager have prepared to avoid this situation?
A . Responsibility assignment matrix
B . Acceptable communication channels
C . Risk registry
D . Staff directory

View Answer

Answer: B

Explanation:

The project manager should have prepared acceptable communication channels to avoid the situation of a stakeholder not replying to emails due to intermittent Internet service. Acceptable communication channels are methods or modes of communication that are agreed upon by all parties involved in a project. They may include aspects such as email, phone call, text message, video conference, instant message, or face-to-face meeting. Acceptable communication channels can help to ensure that messages are delivered and received effectively and efficiently and that communication preferences and limitations are respected.