Which of the following are true regarding the Community Portal application? (Choose two.)

Which of the following are true regarding the Community Portal application? (Choose two.)
A . It is available to any customer with a Community license
B . It is available by default with the Support and Service portals
C . It is only available to CSM license holders
D . Most of the configuration does not require System Administrator role

View Answer

Answer: A, C

Explanation:

– Licensed for the Customer Service Management application & licensed for HR Service Delivery, so c. is wrong, which makes a. a logical choice – "The roles required to define requirements and set up forums include sn_communities.admin or sn_communities.forum_admin." (d.) Source: – https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-communities/task/activate-communities.html (licensing) – https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-communities/reference/r_setup-communities-admin.html(