Which of the following are steps in a CX flow? Note: There are 3 correct answers to this question.

Which of the following are steps in a CX flow? Note: There are 3 correct answers to this question.
A . Decision
B . Connector
C . Flow control
D . Trigger
E . Condition

View Answer

Answer: A C D

Explanation:

In the context of SAP Customer Data Platform, a CX flow is designed using logic blocks that may include triggers, actions, decisions, and flow controls. Triggers are the entry points or conditions that set the context of the CX flow experience. Decisions split a CX flow based on a simple Yes-No logic so that different paths can be created within the CX flow. Flow controls help set the beginning, end, duration, and frequency of communication with a customer on their journey.

Reference = The information is verified from the SAP Learning Journeys and SAP Help Portal, which detail the components of a CX flow, including triggers, actions, decisions, and flow controls12.