Which of the following approaches should be used to ensure the deliverables are increasingly adopted and leveraged by the organization over time?

A critical business initiative introduced new processes and technology to the organization.

Which of the following approaches should be used to ensure the deliverables are increasingly adopted and leveraged by the organization over time?
A . Creation of a social news forum
B. Management directives to use the new system
C. New user kickoff meeting
D. Monthly feedback and training sessions

View Answer

Answer: D

Explanation:

Monthly feedback and training sessions are the best approach to ensure that the deliverables of a critical business initiative are increasingly adopted and leveraged by the organization over time. Feedback and training sessions are communication and learning activities that provide information and guidance on how to use and benefit from the new processes and technology introduced by the initiative. Feedback and training sessions can help to increase awareness, understanding, acceptance, and adoption of the deliverables among the organization’s employees and stakeholders. They can also help to identify and address any issues or challenges that may arise during the implementation and transition phases.