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Which of the following activities does the SAP order fulfillment process support? Note: There are 2 correct Answer to this question

Which of the following activities does the SAP order fulfillment process support? Note: There are 2 correct Answer to this question
A . Managing and controlling an order through all stages in the system once it has been placed
B. Preprocessing orders and splits them into consignments if necessary
C. Creating a support ticket on behalf of a customer
D. Managing cancellations and returns

Answer: A,B

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