Which of the following actions would MOST likely fix the problem?

Ann, a user, connects to the corporate WiFi and tries to browse the Internet. Ann finds that she can only get to local (intranet) pages.

Which of the following actions would MOST likely fix the problem?
A . Renew the IP address.
B . Configure the browser proxy settings.
C . Clear the browser cache.
D . Disable the pop-up blocker

View Answer

Answer: A

Explanation:

Renewing the IP address would most likely fix the problem of not being able to access the Internet after connecting to the corporate WiFi. An IP address is a unique identifier that is assigned to a device on a network that uses the Internet Protocol (IP). An IP address consists of four numbers separated by dots, each ranging from 0 to 255. For example, 192.168.1.1 is an IP address. An IP address can be assigned statically (manually) or dynamically (automatically) by a DHCP (Dynamic Host Configuration Protocol) server on the network. Sometimes, an IP address may become invalid or conflict with another device on the network, which may prevent the device from accessing the Internet or other network resources. Renewing the IP address is a process of releasing the current IP address and requesting a new IP address from the DHCP server. Renewing the IP address can help resolve any IP address issues and restore network connectivity.

Reference: The Official CompTIA IT Fundamentals (ITF+) Study Guide (FC0-U61), page 165-166.