Which of the following actions would be most effective to help an internal auditor determine how successful the organization has been in communicating the existence of its ethics hotline?
A . Reviewing the number of anonymous hotline allegations against employee complaints.
B . Surveying employees to determine whether they are aware of the hotline.
C . Benchmarking the average time to investigate hotline complaints.
D . Tracking the number of hotline allegations per total number of employees.
Answer: B
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