Which object should the administrator look at?

An administrator is looking for payment information about a returned item on an Order Summary.

Which object should the administrator look at?
A . Return
B . Credit Memo
C . Invoice
D . Return Order Summary

View Answer

Answer: B

Explanation:

The object that the administrator should look at to find payment information about a returned item on an Order Summary is Credit Memo. A Credit Memo is a record that represents a refund or credit issued to a customer for a returned item. A Credit Memo has a lookup relationship to both Order Summary and Return Order objects, and it contains information such as the credit amount, status, payment method, etc.

Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_credit_memo.htm&type=5