Which monitoring tool must be used to get this information?

You are troubleshooting the number of call employee hay number segments recorded and archived.

Which monitoring tool must be used to get this information?
A . Employee Archive Report.
B . Capture Status
C . Data Integrity Report
D . Recorder Status Summary

View Answer

Answer: A

Explanation:

The Employee Archive Report is a monitoring tool that can be used to get information about the number of call employee segments recorded and archived. The Employee Archive Report shows the number of recordings, the total duration, the total size, and the average size of the recordings for each employee or group of employees. The Employee Archive Report can be filtered by date range, organization, group, employee, recording type, and recording status. The Employee Archive Report can also be exported to a CSV file for further analysis1

References: 1: Avaya Workforce Engagement Support – Reporting Guide, page 25-262