Which monitoring and oven! management activity is MOST LIKELY to involve partners and suppliers?

Which monitoring and oven! management activity is MOST LIKELY to involve partners and suppliers?
A . Providing information about how services that utilize internal and externally provided components, enable value fill customers.
B . Defining monitoring and event thresholds for all services delivered by the service provider
C . Providing consultancy on how to design and develop new IT services
D . Providing application programme interface (APIs) that integrate with the service provider’s monitoring and event management systems

View Answer

Answer: D

Explanation:

Partners and suppliers often provide APIs to integrate external components with the service provider’s monitoring and event management systems. This is critical for ensuring that services with both internal and external dependencies can be monitored cohesively, ensuring a seamless operation​.

Defining thresholds and providing service information (Options A and B) are more internal activities managed by the service provider.

Providing consultancy on service design is unrelated to monitoring and event management.