Which method should an IBM Business Partner with a Value Package subscription use to obtain pre-sales technical support from IBM?

Which method should an IBM Business Partner with a Value Package subscription use to obtain pre-sales technical support from IBM?
A . Contact the IBM Technical Advisor assigned to the Business Partner
B . Open a PMR request
C . Submit a request via Digital Techline Center on IBM Partner World
D . Contact IBM client representative

View Answer

Answer: C

Explanation:

The IBM Value Package is an optional fee-based 12 month subscription providing a comprehensive set of benefits that can be purchased for one set price. As you move up the PartnerWorld levels from Member to Advanced and Premier, your benefits will increase at no additional cost. You may purchase this benefit regardless of membership level.

The Value Package includes:

Pre-sales/pre-deployment remote technical support during pre-deployment implementation and development projects, including technical assistance for product usage, migration, installation, and integration problems and questions.

Technical Sales Support: Pre-sales selling support: Techline, Technical sales assistance, Technical and Delivery Assessment (TDA), Incident management