A customer is waiting in queue, listening to music, and waiting for the call to be routed to an agent.
Which mechanism controls what happens while the customer is waiting in the queue?
A . Agent Stations
B . Vectors
C . Skills
D . Hunt Groups
Answer: B
Latest 7392X Dumps Valid Version with 61 Q&As
Latest And Valid Q&A | Instant Download | Once Fail, Full Refund