Which key features of the Analytics framework allow you to monitor business processes in SAP Service Cloud? Note: There are 3 correct answers to this question.

Which key features of the Analytics framework allow you to monitor business processes in SAP Service Cloud? Note: There are 3 correct answers to this question.
A . Web service message monitoring
B . Custom reports
C . Interactive dashboards
D . Standard reports
E . Inner join data sources

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Answer: A,B,D