Which is a capability of the new Service Cloud console?
A . It provides data visibility by combining a list view and related records on one screen.
B . It allows agents to view key record information in the highlights panel.
C . It preserves the context of calls using primary tabs and subtabs.
D . It allows access to data by opening each record in a new window.
E . It allows agents to take notes in an interaction log while in a call.
Answer: A,B,E
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