Which integration mechanism should achieve this with standard capabilities?

Universal Containers (UC) has a multi-cloud implementation in place covering Service Cloud and Experience Cloud. As part of UC’s support process, service agents often need to search across an external ERP that hosts the order information of its customers. They would like to see their ERP data in Salesforce but IT is weary of duplicating data across systems.

Which integration mechanism should achieve this with standard capabilities?
A . Salesforce Connect
B. SOAP API
C. Change Data Capture
D. Bulk Rest API

View Answer

Answer: A

Explanation:

According to an online document1, Salesforce Connect is a standard integration mechanism that allows you to view, search, and modify data that’s stored outside your Salesforce org. With Salesforce Connect, you can access data from external ERP systems in real time without copying or synchronizing it.

https://www.salesforce.com/content/dam/web/en_us/www/documents/platform/External-ERP-Integration-with-Salesforce.pdf