Which information does the BA need to determine the features and functionality UC can implement while avoiding additional costs?

The executive director of Universal Containers (UC) plans to purchase additional Salesforce Iicenses. The director recently hired a business analyst (BA) to lead a series of journey mapping sessions. The director wants the Journey mapping sessions to be tailored to the features and capabilities that are currently available in UC’s Salesforce environment.

Which information does the BA need to determine the features and functionality UC can implement while avoiding additional costs?
A . Organization edition and license type
B. Storage capacity and license type
C. Number of active users and license type

View Answer

Answer: A