Which formula should an app builder use to select the contact’s preferred name for email communications?

Nickname__c is a custom text field on a contact record that is utilized to override the contact’s name appearing on an email template. This field is not required and is not always filled in.

Which formula should an app builder use to select the contact’s preferred name for email communications?
A . IF(NOT(ISBLANK(Nickname__c)), Nickname_c,FirstName)
B . IF(TEXT(Nfckname__c), Nickname_c,FirstName)
C . IF (ISNUUL(Nteknarne _..c),Nicknamec,Firstftame)
D . IF(NOT(BLANKVALUE(Nickname__c)), Nickname__c, FirstName)

View Answer

Answer: D

Explanation:

The formula that should be used to select the contact’s preferred name for email communications is IF(NOT(BLANKVALUE(Nickname__c)),Nickname__c, FirstName). This formula checks if the Nickname__c field is blank or null, and if not, it returns the value of the Nickname__c field. Otherwise, it returns the value of the FirstName field.