Which features are available in your SAP S/4HANA Cloud system when scope item Credit Memo Processing for Service Management (4GG) has been activated? Note: There are 2 correct answers to this question.

Which features are available in your SAP S/4HANA Cloud system when scope item Credit Memo Processing for Service Management (4GG) has been activated? Note: There are 2 correct answers to this question.
A . A new item category called Credit Memo Request Item becomes available for service contract items.
B. A credit memo request can be created using the Manage Credit Memo Requests app or the Create Sales Orders (VA01) app.
C. An approval flow for the approval of service contract items for the creation of credit memo requests can be created.
D. Once created, a credit memo request is visible in the Transaction History of the service order to which it applies.

Answer: B,D