Which feature should they use?

A business wants to optimize their outside sales team’s time in the field and ensure that their stops appear in their Salesforce calendar as events.

Which feature should they use?
A . Schedule
B . Click2Create
C . Data Layers
D . Routes

View Answer

Answer: A

Explanation:

Schedule is the feature that they should use to optimize their outside sales team’s time in the field and ensure that their stops appear in their Salesforce calendar as events. Schedule is a feature that allows users to create and optimize a schedule of appointments for a day or a week4. Schedule requires all appointments to have a start and end time or duration5. Schedule also lets users sync their appointments with their Salesforce calendar as events4. This way, the users can optimize their time in the field and keep track of their scheduled events. Click2Create is a feature that allows users to create records directly from the map view, such as leads or accounts2. Data Layers are layers that display data from Salesforce objects or external sources on the map6. Routes are features that allow users to create and optimize a route of stops for a day without requiring scheduled start and end times or durations4. These features are not relevant to the goal of optimizing their outside sales team’s time in the field and ensuring that their stops appear in their Salesforce calendar as events.