Which feature should the Consultant use to reduce travel time and increase Technician productivity?

Universal Containers provides maintenance and emergency services to its customers. Sending Technicians to emergency calls during the day causes long travel times and reduces the number of appointments that a Technician can complete.

Which feature should the Consultant use to reduce travel time and increase Technician productivity?
A . Reschedule Appointment
B. Fill-in Schedule
C. Resource Schedule Optimization
D. Fix Overlaps

View Answer

Answer: C

Explanation:

This feature should be used to reduce travel time and increase technician productivity by automatically scheduling service appointments based on predefined criteria and objectives, such as minimizing travel distance or maximizing utilization.

References: https://help.salesforce.com/s/articleView?id=sf.fs_optimizer_overview.htm&type=5