Exam4Training

Which feature should a Consultant recommend?

Universal Containers wants to be able to assign Cases based on the same criteria they use for Live Agent chats.

Which feature should a Consultant recommend?
A . Omni-channel Skills-based routing
B . Live Agent Queue-based routing
C . Omni-channel Queue-based routing
D . Case Skills-based Assignment Rules

Answer: B

Latest CRT-261 Dumps Valid Version with 65 Q&As

Latest And Valid Q&A | Instant Download | Once Fail, Full Refund

Exit mobile version