Which feature of the Slack analytics dashboard should they primarily use to get insights into team communication patterns?

An Org Owner wants to assess the effectiveness of their teams’ communication within Slack to improve productivity.

Which feature of the Slack analytics dashboard should they primarily use to get insights into team communication patterns?
A . The number of files shared in channels
B . Active channels and their engagement levels
C . Total number of Slack messages sent company-wide
D . Frequency of Slack app integrations used

Answer: B

Explanation:

Active channels and their engagement levels Analyzing active channels and their engagement levels provides valuable insights into how teams are communicating, highlighting which channels are most effective and potentially identifying areas for improvement.

Option A is incorrect because the number of files shared does not directly reflect communication effectiveness.

Option C is incorrect as the total number of messages sent company-wide may not provide specific insights into effective team communication patterns.

Option D is incorrect because the frequency of app integrations used, while useful for other analyses, does not directly relate to assessing team communication effectiveness.