You are updating the configuration of a stage detail during maintenance of your MSMP Workflow configuration. You want to apply the updated configuration to both new and existing requests that are to be processed at the specified stage.
Which configuration setting allows you to do this?
A. RT Config Change OK
B. All Roles in Request (Re-evaluate)
C. Reroute
D. Display Review Screen
Answer: A
When updating the configuration of a stage detail in your MSMP Workflow configuration, if you want the updated settings to apply to both new and existing requests that are processed at the specified stage, the configuration setting you should use is:
A. RT Config Change OK
This setting ensures that changes to the configuration are applied retroactively to all requests, new and existing, that are processed at the stage where the configuration was changed.
The options B. "All Roles in Request (Re-evaluate)", C. "Reroute", and D. "Display Review Screen" do not directly control the application of configuration changes to both new and existing requests.
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