Which configuration satisfies this use case?

A travel authorization requires approvals from the requestors manager, division VP. and possibly an accountant based on the total amount.

Which configuration satisfies this use case? Available Choices (select all choices that are correct)
A . Cascading approval using an authority matrix
B . Cascading approval using the workgroup manager
C . Cascading approval using when rules to identify the assigned user
D . Cascading approval using the reporting manager

View Answer

Answer: A D

Explanation:

Option A is correct because an authority matrix is used to define a sequence of approvers based on certain attributes of the case, such as the total amount.

Option D is correct because a reporting manager is typically used to determine the next approver in a cascading approval process. In this scenario, the requester’s manager, division VP, and potentially an accountant would need to approve, and this is a common approval hierarchy in business environments.

Option B is incorrect because a workgroup manager wouldn’t be involved in a cascading approval process. Workgroup managers generally oversee the workload of a group of users and wouldn’t typically be involved in specific case approvals.

Option C is incorrect because although ‘when’ rules could be used to dynamically determine if an approval is necessary, they would not identify the specific user (in this case, the assigned user) to approve the request.