Which configuration option should be verified?

A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.

Which configuration option should be verified?
A . verify that users have access to the Live Agent chat buttons.
B . Verify that users have access to the Live Agent public group.
C . Verify that users are assigned the Live Agent feature license.
D . Verify that users are assigned the Live Agent user profile.

View Answer

Answer: D