Using the customer history widget, Avaya Oceana® Agents can search customer history to find information about previous multimedia interactions with the customer.
Which component holds multimedia customer history information?
A . Omnichannel Datastore
B . Avaya Aura® Session Manager
C . External Data Mart
D . Avaya Control Manager
Answer: A
Latest 74950X Dumps Valid Version with 66 Q&As
Latest And Valid Q&A | Instant Download | Once Fail, Full Refund