Which capabilities of the console can the company use to help improve its contact center performance? (Choose 2)

Which capabilities of the console can the company use to help improve its contact center performance? (Choose 2)
A . Allows Chatter Messenger to be used between agents
B . Displays records and their related items as tabs on one screen
C . Is available for users in the partner portal
D . Indicates when records and lists are changed by others

Answer: A,B