Which best practice should the consultant recommend?

Cloud Kicks (CK) has an external enterprise resource planning (ERP) system that stores product order information.

CK wants to view those orders as a related list on the Account record in real time.

Which best practice should the consultant recommend?
A . Create a Lightning component, Get the real-time product order Information from the ERP system using a REST integration. Add the component to the account page.
B . Create a custom product order information object. Run a nightly batch job to get details from the ERP system. Add the custom object as a related list on the Account.
C . Implement Salesforce Connect and an external object to get real-time product order information.
Add the external object as a related list on the Account.

View Answer

Answer: C

Explanation:

Salesforce Connect allows for real-time integration with external systems by creating external objects that act as virtual representations of external data within Salesforce. This is ideal for situations where data must be accessed in real-time, as with Cloud Kicks’ ERP system and product order information.

By using Salesforce Connect, CK can display external data directly in Salesforce as a related list on the Account without the need for nightly batch jobs or custom components.

Creating a Lightning component for REST integration or using a custom object with a batch job are alternatives but do not offer the same seamless, real-time access that Salesforce Connect provides.

Salesforce Documentation

Reference: Salesforce Connect Overview

Using External Objects in Salesforce