Which Azure Log Analytics solution should you use?

Your company uses Service Now for incident management.

You develop an application that runs on Azure.

The company needs to generate a ticket in Service Now when the application fails to authenticate.

Which Azure Log Analytics solution should you use?
A . Automation & Control
B . IT Service Management Connector (ITSM)
C . Application lmiQ.hu Connector
D . insight & Analytics

View Answer

Answer: B

Explanation:

The IT Service Management Connector (ITSMC) allows you to connect Azure and a supported IT Service Management (ITSM) product/service.

ITSMC supports connections with the following ITSM tools:

✑ ServiceNow

✑ System Center Service Manager

✑ Provance

✑ Cherwell

With ITSMC, you can

✑ Create work items in ITSM tool, based on your Azure alerts (metric alerts, Activity Log alerts and Log Analytics alerts).

✑ Optionally, you can sync your incident and change request data from your ITSM tool to an Azure Log Analytics workspace.

References: https://docs.microsoft.com/en-us/azure/azure-monitor/platform/itsmc-overview