Your company uses Service Now for incident management.
You develop an application that runs on Azure.
The company needs to generate a ticket in Service Now when the application fails to authenticate.
Which Azure Log Analytics solution should you use?
A . Automation & Control
B . IT Service Management Connector (ITSM)
C . Application lmi
D . hu Connector
E . insight & Analytics
Answer: B
Explanation:
The IT Service Management Connector (ITSMC) allows you to connect Azure and a supported IT Service Management (ITSM) product/service.
ITSMC supports connections with the following ITSM tools:
✑ ServiceNow
✑ System Center Service Manager
✑ Provance
✑ Cherwell
With ITSMC, you can
✑ Create work items in ITSM tool, based on your Azure alerts (metric alerts, Activity Log alerts and Log Analytics alerts).
✑ Optionally, you can sync your incident and change request data from your ITSM tool to an Azure Log Analytics workspace.
References: https://docs.microsoft.com/en-us/azure/azure-monitor/platform/itsmc-overview
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