Which Azure Log Analytics solution should you use?

Your company uses Service Now for incident management.

You develop an application that runs on Azure.

The company needs to generate a ticket in Service Now when the application fails to authenticate.

Which Azure Log Analytics solution should you use?
A . Automation & Control
B . IT Service Management Connector (ITSM)
C . Application lmi
D . hu Connector
E . insight & Analytics

View Answer

Answer: B

Explanation:

The IT Service Management Connector (ITSMC) allows you to connect Azure and a supported IT Service Management (ITSM) product/service.

ITSMC supports connections with the following ITSM tools:

ServiceNow

System Center Service Manager

Provance

Cherwell

With ITSMC, you can

Create work items in ITSM tool, based on your Azure alerts (metric alerts, Activity Log alerts and Log Analytics alerts).

Optionally, you can sync your incident and change request data from your ITSM tool to an Azure Log Analytics workspace.

References: https://docs.microsoft.com/en-us/azure/azure-monitor/platform/itsmc-overview