Which Avaya Oceana® snap-in log file contains these log messages?

After the new implementation has been performed by the Avaya Business Partner, a customer is trying to login to their Agents Workspaces.

While the agent is trying to login, the engineer finds the following error messages:

2018-04-19 06:04:45,386 [WebContainer : 4] AuthorizationService ERROR C AuthorizationService-3.4.0.0.340003 C Caught exception while authenticating with data source: HR-LAB

javax.naming.CommunicationException: 135.35.67.19:636 [Root exception is java.net.ConnectException: Connection timed out]at

com.avaya.zephyr.services.production.AuthorizationService.ldap.LdapDAOClientImpl.handleAuthenticationSystemException(LdapDAOClientImpl.java:116)

Which Avaya Oceana® snap-in log file contains these log messages?
A . cd /var/log/Avaya/dcm/pu/UnifiedAgentController and tail Cf ua Cucm-pu-1.log
B . cd /var/log/Avaya/dcm/pu/AuthorizationService/ and tail Cf AuthorizationService.log
C . cd /var/log/Avaya/dcm/pu/UnifiedAgentController and tail Cf ua-bpm-pu-1.log
D . cd /var/log/Avaya/services/AuthorizationService/ and tail Cf AuthorizationService.log

View Answer

Answer: A