Which Avaya Aura® Contact Center component expands the contact center to manage internet-based contacts such as email and Web communications?
A . Contact Center Manager Server (CCMS)
B . Avaya Agent Desktop (AAD)
C . Contact Center Multimedia (CCMM)
D . Contact Center Manager Administration (CCMA)
Answer: C
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101059089 (36)
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