Which area of team-managed service project configuration requires no explanation?

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You plan to use a team-managed service project for your new IT Service Desk. In preparation, you will run training sessions for your team, who are experts in configuring company-managed service projects.

Which area of team-managed service project configuration requires no explanation?
A . Permissions
B . Workflows
C . Approvals
D . Customers
E . Request-types

Answer: D