Which are three characteristics of key performance indicators (KPIs)? (Choose three.)
A . KPIs are set according to magnitude and urgency
B . KPIs must be strategic and tactical in nature
C . KPIs measure progress against goals
D . KPIs can be financial, managerial, or operational
E . KPIs define what needs to happen to achieve desired results within a timeframe
Answer: C,D,E
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